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MyShyft

On-Demand Healthcare Staffing & Caregiver Marketplace

MyShyft is an on-demand healthcare staffing platform that connects healthcare facilities, agencies, families, and qualified caregivers through a unified digital marketplace.

MyShyft
Client: MyShyft|Industry: Healthcare|Platform: Web & Mobile|Timeline: Ongoing

Executive Summary

MyShyft is an on-demand healthcare staffing platform that connects healthcare facilities, agencies, families, and qualified caregivers through a unified digital marketplace. The platform streamlines shift scheduling, caregiver discovery, booking, payments, and workforce management, enabling healthcare organizations to fill staffing gaps quickly while giving caregivers complete flexibility over their work schedules.

The Challenge

Healthcare facilities frequently face staffing shortages, last-minute shift cancellations, and lengthy recruitment processes. Traditional staffing agencies often increase operational costs while reducing scheduling flexibility. Caregivers also struggle to find suitable shifts that match their availability and preferred pay rates, making workforce management inefficient for both providers and professionals.

Solution Overview

We developed a healthcare workforce marketplace that enables facilities to post shift requests, connect directly with verified caregivers, and manage the entire staffing lifecycle digitally. Caregivers can create professional profiles, set their hourly rates, browse available opportunities, and accept shifts that fit their schedules. The platform also includes secure payments, geolocation-based attendance tracking, background verification, and ratings to ensure transparency and reliability.

Platform Features

On-Demand Caregiver Marketplace: Connect healthcare facilities, agencies, families, and verified caregivers through a centralized staffing marketplace.
Shift Scheduling & Management: Post one-time or recurring shifts, manage caregiver applications, approve bookings, and monitor schedules in real time.
Caregiver Profiles: Caregivers can build professional profiles, define hourly rates, manage availability, and showcase qualifications and experience.
Background Verification: Integrated verification and screening help healthcare providers hire trusted and qualified caregivers.
Geolocation Time Tracking: Location-based clock-in and clock-out functionality ensures accurate attendance records for completed shifts.
Secure Payment Processing: Support flexible payment options, including pay-as-you-go and facility invoicing, with secure transaction management.
Ratings & Reviews: Facilities and caregivers can review each other after completed shifts to maintain service quality and accountability.
Interactive Caregiver Map: Locate nearby caregivers using geolocation to simplify staffing decisions and improve response times.
Notifications & Alerts: Receive instant updates for new shift requests, booking confirmations, cancellations, approvals, and payment status.
Facility Management Dashboard: Monitor staffing requests, caregiver activity, bookings, attendance, and workforce performance from a centralized admin panel.

Why MyShyft

MyShyft simplifies healthcare staffing by bringing together healthcare providers and caregivers on a single platform. Facilities can quickly publish shifts, review caregiver applications, manage bookings, and process payments without relying on traditional staffing agencies. Caregivers enjoy greater flexibility by choosing when and where they work while managing their schedules, earnings, and professional profiles through an intuitive mobile application. With integrated attendance tracking, secure transactions, and real-time notifications, the platform creates an efficient staffing ecosystem that benefits both healthcare organizations and professionals.

Human-in-the-Loop

Administrators and facility managers actively monitor and manage the staffing platform. Facilities can review caregiver applications and approve bookings based on required qualifications and ratings. Caregivers maintain complete control over their profiles and availability. The system supports background checks and verified feedback to ensure high service standards across the platform.

Scorecard Example

Staffing Efficiency

Faster turnaround through direct booking

Caregiver Flexibility

Improved scheduling control

Workforce Transparency

Verified profiles and ratings

Attendance Tracking

Automated through geolocation

Payment Processing

Simplified secure transactions

Facility Management

Centralized admin dashboard

Technology Stack

Android Application

Kotlin, Android SDK

iOS Application

Swift, Xcode

Backend Services

Node.js, TypeScript, Express.js

Admin Panel

Angular

Cloud Infrastructure

AWS

UI/UX Design

Figma

Business Outcomes

Business Outcomes:
  • Reduced healthcare staffing turnaround time by enabling direct caregiver bookings.
  • Streamlined workforce scheduling through automated shift management and real-time notifications.
  • Improved staffing transparency with verified caregiver profiles, ratings, and background verification.
  • Enhanced caregiver flexibility by allowing professionals to choose preferred shifts and set their own hourly rates.
  • Simplified attendance tracking and payment management through geolocation-based timekeeping and secure digital transactions.
  • Delivered a scalable healthcare staffing solution that improves workforce efficiency while reducing administrative overhead.

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